Agenda Item: 8(B)3
Prepared By: Lina Upham, Purchasing & Risk Manager/Deputy City Clerk
Business: Discussion
Department: Finance
Subject:
Title
Software as a Service (SaaS) Agreement Amendment between Tyler Technologies and the City of Marco Island
Body
BACKGROUND:
Since FY2015 City has been using Tyler Munis for its financial software. Currently all related data is stored on the City's servers. Consequently, City IT staff is responsible for most support and maintenance.
To initiate the process of moving our software and data to the cloud, in FY2018 we implemented the Human Capital Management (payroll/timeclock/scheduling) module [Executime], which is stored in the cloud. This has worked well, so the Finance and IT departments feel comfortable with moving the entire Tyler Munis Enterprise Resource Planning (ERP) software and related data to the cloud.
Moving to hosted Tyler Munis from the on-premises version serves multiple purposes from an IT standpoint, as well as related benefits to the Finance Department and users. From an IT labor and expense perspective, having Tyler Munis hosted by the vendor will reduce the IT overhead required to manage the three servers currently housed in our datacenter, as well as to manage the related frequent patches to the operating system and applications. Tyler Technologies will manage the infrastructure under the hosting agreement and will also handle all patches and upgrades to the system as part of the agreement. This will reduce the City's capital expense for hardware ($15,000 annual cost) and operating expense for labor for patching, as well as ongoing software license costs ($205,792 one-time cost) for the operating systems and SQL databases.
In addition, hosted Tyler Munis will complement the Tyler EnerGOV (City's permitting software) allowing for more data communication between the two hosted platforms while reducing the amount of network connectivity configurations needed for sharing data. The data tran...
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